DOCS

Customization

What you can and cannot customize on the map widget.

All widget customization is done through the Map page in your admin panel. Changes apply to both the hosted booking page and the embedded widget.

What you can customize

Branding colors

Control the colors of key map elements to match your brand:

ElementDescription
Cluster colorColor of grouped marker clusters
Point colorColor of individual experience markers
Icon colorColor of icons inside markers
Route colorColor of route lines on the map
Button colorColor of interactive buttons
Button text colorColor of text on buttons
Rating colorColor of star ratings
Accent colorHighlight color used throughout the UI

Upload separate light and dark logo variants. The light logo is used on dark backgrounds and the dark logo on light backgrounds, ensuring your branding is always legible. Supported formats: PNG, JPG, SVG. Recommended size: at least 200px wide with a transparent background.

Theme

Choose between light and dark map themes. The theme affects the map tiles, UI elements, and popup styling.

Map center & radius

Set the default center point and search radius (in km). This determines what area and which experiences guests see when the map first loads. Set it to your property’s location so nearby experiences are immediately visible.

Directions

Enable directions to let guests see routes from their location to experiences on the map. Guests can switch between walking, cycling, and driving.

Website URL

Set your website URL to be displayed in the map UI.

Experience visibility

From the Events page, control which experiences appear:

  • Visible — shown on the map
  • Hidden — not displayed to guests
  • Featured — highlighted prominently on the map

What you cannot customize

These elements are managed by tickadoo to ensure quality and consistency:

ElementReason
Map tile styleOptimized for readability and performance
Clustering algorithmTuned for the best user experience at all zoom levels
Popup designConsistent booking flow across all partners
Booking flowStandardized for conversion and trust
API endpointsManaged infrastructure
Payment processingHandled securely through Stripe

Coming soon

Map tile style customization is on our roadmap. You’ll soon be able to choose between different tile styles to match your brand.

Note

If you need a customization that isn’t available, contact us at support@tickadoo.com. We regularly add new features based on partner feedback.

Will changes update immediately?

Yes. After clicking Save changes in the Map editor, updates are reflected on your hosted page and embedded widget immediately — no need to update embed codes or redeploy.

Do customizations affect the booking flow?

No. Your branding colors and logo appear on the map and experience cards, but the actual booking flow (selection, payment, confirmation) follows tickadoo’s standard design to maintain trust and conversion rates.